Running an internet café takes more than just setting up a Wi-Fi hotspot or turning on a few computers. You’ll need software that will help you track computer usage, ring up transactions and issue receipts. Whether you’re using hotspot software for a coffee shop or any other small business, it can be a terrific way to offer benefits to customers while increasing revenue.
There are some plans that will require a large upfront cost and others will charge per month. Some charge based on how many computers you plan to offer and some will offer unlimited or sliding-scale pricing. It’s important to identify the type of cyber café software you want to establish and identify the best option to fit your plan. Some of the most versatile, safe and useful hotspot software options include Antamedia, TrueCafe and Café Cop. For more information, read our articles on hotspot software.
Each internet café software program will have its nuances, but there are some basic features and pricing options you should identify before making a purchase. The software should be safe to use and allow you to keep all your profits, even for online billing. We’ve compiled a list of features that should be available for your hotspot software.
Ease of Use
Each company has its own billing structure. Some offer a single billing option which will allow you to cover all costs up-front and focus on gaining profits. Others have startup costs and monthly fees. Some charge per computer you authorize and others charge a single fee. The best way to make a decision is to identify how many people will be using the internet simultaneously, remembering to account for projected growth. Often, the most cost-effective measure is to purchase an unlimited plan to save on a per-license basis.
Some services will only allow a certain amount of users and the software must be installed on a machine. This means you will not be able to offer open Wi-Fi for paying customers. You will have to set up machines and only run the service from the units. This can be inconvenient and a possible loss of revenue.
The internet should be safe for both you and your customers. The software will not include antivirus software, but it should allow for secure browsing and account entry spaces. Also, there are other various tools that should be available. If you’re using a Wi-Fi service, you’ll need to be able to block certain users and have the ability to offer free access for others.
Also, you should be able to update your pricing information so you control how much you charge and on what basis. This means you can charge by the hour, the minute, or offer an all-day or frequent user pass. Complete control should be up to you.
Help & Support
The software should be easily installed, and if there are Wi-Fi options, customers should be able to log in without downloading any software. However, if you have any problems creating your hotspot, you should be able to contact a customer service representative. There are phone and email support options available with the best internet café software services.
Running a hotspot can be a low-overhead, high-income business. It can complement an existing business or help you launch a new one. You can maintain a professional look and feel for even the smallest business and recoup startup costs in no time.
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